Sustaining IT development

Period: PIT start - January 2017

We examine how IT innovations are transformed into sustainable outcomes, by rethinking the ways in which stakeholders participate in the design process, and the way IT innovations are appropriated by organizations.

In a report on public IT projects, the Danish Board of Technology concludes that the main limitation on public IT development is not related to technology itself, but to the extent to which institutions are capable of appropriating and sustaining new technological potential. PIT studies how IT innovations are transformed into sustainable outcomes in public institutions by rethinking the way stakeholders participate in the design process, and the way IT innovations are appropriated by organizations.

While many IT development projects may succeed in establishing new organizational initiatives, or developing technology that is attuned to the people affected, the issue of how such initiatives are appropriated and sustained once the project ends remains an important challenge. PIT has explored new ways of sustaining IT development in public institutions, by developing new methods and tools for supporting IT-related organizational changes.